AT&T Contact Options
Existing Customers
Have a question about your AT&T plan? Call the AT&T customer service team at the number below between the hours of 8am and 9pm your local time.
Call 800 288 2020New Customers
Looking to switch to AT&T or learn more about their products? Call the number below between 8am and midnight (ET) Monday through Friday or between 8am and 11pm (ET) on the weekend.
Call
855-720-0636
AT&T Internet Plans
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AT&T
Internet Air
$48/mo
Paperless billing required. Plus taxes & fees. Limited availability. May not be available in your area.
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Compare Other Mobile Internet Plans
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#1
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NOW
100/10 Mbps
$30/mo
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#2
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NOW
100/10 Mbps
$30/mo
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#3
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NOW
100/10 Mbps
$30/mo
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#4
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T-Mobile
Rely Internet + T-Mobile voice line
$35/mo
5 year price guarantee. With AutoPay. Guarantee exclusions like taxes and fees apply.
+ $35 Upfront
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#5
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Verizon
myPlan + 5G Home
$35/mo
with AutoPay and any Verizon mobile phone plan
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AT&T FAQs
In order to understand what a "good internet speed" might look like for you, it's important to first consider what you use the internet for and how many people are connected in your household. 1Mbps is the minimum recommended speed for web browsing, emailing, and social media, for example, while video streaming with services like Netflix and Hulu requires 3-25Mbps at a minimum. Taking into account these different kinds of internet activities, the average household could consider 15-20Mbps a "good" internet speed.
As results from individual tests may vary slightly based on several factors, consider most internet speed tests as a great way to estimate how fast your AT&T internet connection currently is. To encourage consistency and maximize accuracy across your speed tests, try restarting your modem and router, stopping all internet use, restarting your computer, and clearing your web browser’s cache before the start of each test.
Typically, just a few seconds. Internet speed tests are generally a very quick way to see your current upload and download speeds and verify whether your current internet connection is right for you.
Sometimes your internet speed test results will come back slower than you expected. To try and up your AT&T internet speeds, consider moving your router to a more central location, adding a WiFi extender, and simply turning your modem off and on again. If after making these changes you're still not seeing the speed improvements you're looking for, take a look at our WhistleOut search tool to compare faster internet plan options.
Upload speed relates to internet activity where you are uploading content to the internet such as live streaming video. Download speed comes into play when you are web browsing or downloading content from the internet such as photos and videos.
If you're consistently noticing slower WiFi speeds than normal, you may want to consider how many devices you have connected and how many people are simultaneously using your internet. If those numbers don't seem out of the ordinary, also consider what activities individuals are doing while connected to your internet. For example, an increase in video streaming, online gaming, or video calling from one device could potentially be causing slower speeds on other devices. If you still haven't identified a cause after considering these factors, also consider the location of your router, the number of applications on each device that are using the internet, and the type of modem or router you have.
