Spectrum Contact Options
Existing Customers
Have a question about your current Spectrum plan or service? Contact the Spectrum customer support team at the number below for assistance.
Call 800 892 4357New Customers
If you're looking to switch to Spectrum or want more information about their services, call the number below to speak to a representative who can help you find the internet plan that's right for you.
Call
855-941-5850
Spectrum Internet Plans
|
#1
|
Spectrum
Internet Advantage
$40/mo
($30 plan + $10 modem)
for 1 year
+ $20 Upfront
|
|
#2
|
Spectrum
Internet Premier
$50/mo
($40 plan + $10 modem)
for 1 year
+ $20 Upfront
|
|
#3
|
Spectrum
Internet Advantage + Spectrum Unlimited Plus
$50/mo
($30 plan + $20 modem)
for 1 year
+ $20 Upfront
|
|
#4
|
Spectrum
Internet Premier + Spectrum Unlimited Plus
$60/mo
($40 plan + $20 modem)
for 1 year
+ $20 Upfront
|
|
#5
|
Spectrum
Internet Gig
$70/mo
($60 plan + $10 modem)
for 1 year
+ $20 Upfront
|
Compare Other Cable Internet Plans
|
#1
|
Xfinity
300 Mbps
$40/mo
5 year price guarantee
|
|
#2
|
Spectrum
Internet Advantage
$40/mo
($30 plan + $10 modem)
for 1 year
+ $20 Upfront
|
|
#3
|
Xfinity
500 Mbps
$45/mo
5 year price guarantee
|
|
#4
|
Mediacom
Internet 300
$45/mo
($30 plan + $15 modem)
for 2 years. Available in select locations.
+ $25 Upfront
|
|
#5
|
WOW!
Internet 1 Gig
$50/mo
with AutoPay
+ $10 Upfront
|
Spectrum FAQs
What may be a "good" internet speed for your friend may not actually be a "good" internet speed for you. To understand what speeds will work best for you, first consider what you use the internet for and how many people are typically connected. Activities like regular web browsing only require around 1Mbps, but video streaming requires 3-25Mbps, video calling needs about 3-6Mbps, and these kind of activities can add up when you have multiple people using the internet at the same time. In general though, the average household could consider 15-20Mbps a "good" internet speed.
Generally, internet speed tests like the one on this page can give you helpful estimates as to how fast your current connection is. To get your speed test as accurate as possible, try restarting your modem and router, pausing all internet use, restarting your computer, and clearing your web browser’s cache before clicking start.
Typically less than a minute! Internet speed tests are a relatively fast and easy way to receive your current upload and download speeds to your device.
If you're looking for faster internet without changing your plan or provider, try moving your router to a more central location, adding a WiFi extender, and simply turning your modem off and on again. These little changes can all potentially improve your internet speeds if you're not impressed with your current service. If you're still not satisfied after trying those changes, compare faster internet plan options using our WhistleOut search tool.
Download speed refers to how fast data can be delivered to your computer, while upload speed measures the amount of information your computer is able to send to the internet per second. Download speed is important when you are downloading files from the internet and upload speed comes into play with activities such as video calling or live streaming.
If your internet speeds seem slower than normal for your Spectrum plan, try troubleshooting a slow connection with these steps: use a wired connection instead of a wireless connection, close any programs or downloads that are using internet on your devices, reset your internet modem and/or router, and re-run the speed test. If those troubleshooting steps don't improve your results, you may want to consider reducing the number of devices connected, limiting the number of people using your WiFi simultaneously, or exploring faster internet plan options using our WhistleOut search tool.
