Windstream Contact Options
Existing Customers
Have questions about your current Windstream internet? Get in touch with the Windstream customer service team at the number below for help.
Call 800 347 1991Windstream Fiber Internet Plans
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Kinetic
100 Mbps
$24.99/mo
for 12 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
300 Mbps
$39.99/mo
for 12 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
300 Mbps
$39.99/mo
for 12 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
1 Gig
$49.99/mo
for 12 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
1 Gig
$59.99/mo
for 12 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
2 Gig
$69.99/mo
for 24 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
2 Gig
$74.99/mo
for 24 months. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
Fiber Max Up to 2 Gig
$89.99/mo
for 3 years. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Kinetic
Fiber Max Up to 2 Gig
$89.99/mo
for 3 years. This advertised price includes a $5.00 credit for AutoPay enrollment.
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Windstream FAQs
Your internet plan, and therefore your internet speeds, should match both what you use the internet for and how many people are typically using your internet at the same time. The more users and devices connected to your WiFi, the more your internet speed will be divided. When considering how different internet activities will impact your internet speeds, keep in mind that regular web browsing requires 1Mbps, video streaming requires 3-25Mbps, and video calling typically needs about 3-6Mbps. Online gaming can also slow down speeds for other devices connected to your internet. In general, the average household not participating in excessive video streaming or online gaming could consider 15-20Mbps a good internet speed.
ADSL stands for Asymmetric Digital Subscriber Line, and is one technique used to connect to the internet. VDSL stands for Very High Bitrate Digital Subscriber Line, and is typically faster than ADSL. VDSL supports HDTV and adjustable bandwidths, however, it is not as widespread as ADSL.
Just a few seconds! Internet speed tests like the one on this page are a quick way to receive estimates of your current upload and download speeds.
If websites are loading slowly or downloads are taking twice as long as they usually do, consider trying these steps to boost your connection: reset your network, check for conflicting signals, check other connected devices for excessive streaming/downloads, and move your router to a more central location. Still not impressed after trying those changes? Use our WhistleOut search tool to compare faster internet plan options.
When you are loading web pages or downloading anything from the internet such as photos and videos, your download speed will impact that experience. When you are uploading content to the internet such as image files or live streaming video, you will rely on your upload speeds.
Your modem's placement can have a big impact on your internet connection quality, so it's important to choose a spot strategically. Ideally, you want your wireless modem to be in a central location, on a hard surface, out of direct sunshine, away from bricks or metal, relatively high (think bookshelf or upstairs), and only a few feet away from your computer.
