Mint Mobile Mint Mobile Customer Service & Help
Find all of Mint Mobile's customer service and technical support phone numbers right here for wireless customers.
Mint Mobile's customer service options
Billing, accounts & technical support
Mint Mobile's dedicated team is available for calls seven days a week, starting from 5 am to 7 pm PST. Additionally, Mint Mobile's online support is available 24/7, allowing you to conveniently seek assistance or access self-service options for account information.
Call 800-683-7392Chat with an agent
New Mint Mobile customers
If you are looking to switch to a Mint Mobile plan, You can contact a friendly Mint Mobile representative who is ready to assist you every step of the way. They are available from 5 am to 7 pm PST to help you get on your next phone plan.
Call 800-683-7392Chat with an agent
Visit Mint Mobile's site
Other Mint Mobile Contacts
| @Mintmobile | |
| facebook.com/MintMobileWireless | |
| @mintmobile | |
| Website | mintmobile.com |
| Support page | mintmobile.com/support |
| Apps | iPhone, Android |
Mint Mobile FAQs
Mint Mobile Customer Service Ranking & Reputation
J.D. Power's 2023 wireless customer care study puts Mint Mobile in the top 2 for customer satisfaction among value MVNOs with a ranking of 864 points (out of a maximum 1,000 points). This exceeds the segment average of 815 points and beats out competitors like Straight Talk and Tracfone. It also puts Mint ahead of the three major carriers' satisfaction results: AT&T came in at 788, Verizon scored 794, and T-Mobile barely scored 829 points.
Why Choose Mint Mobile?
Mint Mobile is a disruptor in the wireless carrier industry, redefining the way prepaid services are provided. In contrast to its conventional competitors, Mint's innovation lies in its unique business model: selling service in bulk. Customers enjoy unparalleled cost savings without sacrificing network quality, as Mint operates on T-Mobile's extensive 5G and 4G LTE networks. Our review found that Mint delivers impressively fast data speeds, flexible plan options, and some of the best prices available, making it a compelling choice for those looking to save big on their mobile plan. Coupled with an expanding selection of popular phones, Mint Mobile proves to be an outstanding choice for cost-conscious consumers seeking top-tier wireless service.
Mint Mobile Coverage
Mint Mobile is a mobile virtual network operator, which means it provides service using another carrier's towers. Mint Mobile runs on the T-Mobile network. This means that Mint's coverage is the same as T-Mobile's coverage, including the country's widest and fastest 5G network. The caveat: T-Mobile's network lags behind both Verizon's and AT&T's in terms of 4G LTE coverage, which remains the dominant network type in the United States. Check out our guide to U.S. phone network coverage to see which major network has the strongest footprint near you.
Switching to Mint Mobile
Switching to Mint Mobile is simple—you can even bring your own phone with you to the network as long as it is compatible. First, check your phone's compatibility using your IMEI number or pick out a new phone to purchase directly from Mint (hint: you can snag some exclusive phone deals when you switch to Mint!). Then select your preferred plan and enter your phone number, if you're bringing it with you to the network. Lastly, wait for your Mint Mobile SIM card to arrive or follow the prompts for activating your phone's eSIM.
Mint Mobile's Best Phone Plans
Mint Mobile offers several phone plans in multi-month, and even annual increments. All of Mint's plans include unlimited talk, text, and varying amounts of high-speed data. Most of Mint's plans allow you to use hotspot against your total high-speed data limit, with the unlimited plan including 10GB of dedicated hotspot data.
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#1
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Mint Mobile
5GB Data Plan
$10.00/mo
$30.00 upfront payment for 3 months (equals to $10.00/month). Intro pricing for new customers only.
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#2
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Mint Mobile
15GB Data Plan
$15.00/mo
$45.00 upfront payment for 3 months (equals to $15.00/month). Intro pricing for new customers only.
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#3
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Mint Mobile
Mint Kids Plan
$15.00/mo
$45.00 upfront payment for 3 months <br>(equals to $15.00/month). <br>Intro pricing for new customers only.
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#4
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Mint Mobile
20GB Data Plan
$20.00/mo
$60.00 upfront payment for 3 months (equals to $20.00/month). Intro pricing for new customers only.
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#5
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Mint Mobile
Unlimited Data Plan
$25.00/mo
$75.00 upfront payment for 3 months (equals to $25.00/month). Intro pricing for new customers only.
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