Total by Verizon Total by Verizon Customer Service & Help
Find all of Total by Verizon's customer service and technical support phone numbers right here for wireless customers.
Total by Verizon's customer service options
Billing, accounts & technical support
Total by Verizon's dedicated team is available for calls and online chats seven days a week, starting from 8 am to 11:45 pm PST, allowing you to conveniently seek assistance or access self-service options for account information.
Call 866-663-3633Chat with an agent
New Total by Verizon customers
If you are looking to switch to a Total by Verizon plan, You can contact a friendly Total representative who is ready to assist you every step of the way. They are available from 8 am to 11:45 pm PST to help you get on your next phone plan.
Call 866-663-3633Chat with an agent
Visit Total by Verizon's site
Other Total by Verizon Contacts
| @TotalbyVerizon | |
| facebook.com/TotalbyVerizon | |
| @totalbyverizon | |
| Website | totalbyverizon.com |
| Support page | totalbyverizon.com/support |
| Apps | iPhone, Android |
Total by Verizon FAQs
How do I talk to a representative at Total Wireless?
You can talk to a Total by Verizon customer service rep by calling 866-663-3633 between the hours of 8 am and 11:45 pm PST.
Is Total Wireless and Total by Verizon the same?
Total by Verizon, formally known as Total Wireless, is not the same as Verizon. Total by Verizon is a subsidiary of Verizon that sells service on the Verizon network.
How do I activate a Total by Verizon phone?
You can activate a Total by Verizon by selecting a plan and ordering a physical SIM or using an eSIM (on iPhone 12 or newer).
Can I pay my Total by Verizon bill over the phone?
Yes, you can call Total by Verizon's customer service number at 866-663-3633 between the hours of 8 am and 11:45 pm PST to pay your bill over the phone.
Total by Verizon Customer Service Ranking & Reputation
J.D. Power's 2023 wireless customer care study does not have a rating for Total by Verizon, but for a general idea of what you can expect, you can take a look at its parent company's rating. With a rating of 794, Verizon sits behind T-Mobile (829) and the segment average (803). Verizon has AT&T (788) beat in the rankings. If you transferred Verizon's rating to Total by Verizon, it would fall short of the segment average of 822.
Why Choose Total by Verizon?
If you want access to the well-established Verizon network but you aren't quite prepared to pay Verizon prices, Total by Verizon could be a great option for you. Total's plans may be free of the frills you might find with certain Verizon plans, but that ultimately means big savings for you.
Total by Verizon Coverage
Total by Verizon is a mobile virtual network operator, which means it provides service using another carrier's towers. Total runs on the Verizon network. This means that Total's coverage is the same as Verizon's coverage, including the country's largest 4G LTE network. Verizon's 5G network might not be as robust as its competitors' networks, but it is expanding and has most metropolitan areas covered.
Switching to Total by Verizon
Switching to Total by Verizon is simple—you can even bring your own phone with you to the network as long as it is compatible. First, check your phone's compatibility using your IMEI number or pick out a new phone to purchase directly from Total. Then select your preferred plan and provide your phone number, if you're bringing it with you to the network (you can also choose a number). Lastly, wait for your Total to send you a SIM card or choose to activate through eSIM if you have an Apple iPhone 12 or newer.
Total by Verizon's Best Phone Plans
Total by Verizon offers several phone plans. All of Total's plans include unlimited talk, text, and varying amounts of high-speed data. All of Total's plans also include monthly allowances of high-speed mobile hotspot.
|
#1
|
Total Wireless (previously Total by Verizon)
Total MAX 5G BYO Plan
$25.00/mo
with AutoPay ($30 for the first month)
+ $0.99 Upfront
|
|
#2
|
Total Wireless (previously Total by Verizon)
Total STARTER Plan
$35.00/mo
with AutoPay ($40 for the first month)
+ $0.99 Upfront
|
|
#3
|
Total Wireless (previously Total by Verizon)
Total MAX 5G Plan
$50.00/mo
with AutoPay ($55 for the first month)
+ $0.99 Upfront
|
|
#4
|
Total Wireless (previously Total by Verizon)
Total ALL ACCESS Plan
$60.00/mo
with AutoPay ($65 for the first month)
+ $0.99 Upfront
|
