What network does Xfinity Mobile use?

Xfinity Mobile runs on America's most reliable network, which offers the most coverage in the United States.

Who is eligible for an Xfinity Mobile plan?

To get an Xfinity mobile plan, you must first be a Comcast subscriber to another Xfinity service (such as TV or internet). Note that if you don't maintain a subscription to one of Xfinity’s other services (internet, TV, or home phone) after you sign up for cell phone plan, you will also be subject to an additional line access fee per phone line.

Does Xfinity Mobile offer family plans?

Yes, you can have multiple lines on the one Xfinity Mobile account. You do not have to choose the same kind of plan for all lines connected to your account; instead, Xfinity Mobile plans can be customized per line based on that user’s particular data habits. Mix and match plans and lines as needed for your family.

What do Xfinity Mobile plans come with?

Regardless of which service type you choose, Xfinity Mobile plans include:

• Unlimited talk and text across the United States.
• Free international texting to more than 200 countries, plus international roaming.
• Nationwide and Ultra Wideband 5G and 4G LTE connection.
• Access to nearly 20 million Xfinity wireless hotspots.
• High-definition streaming when connected to Xfinity Wi-Fi.

Do I need unlimited data?

Are you a data-loving user who streams music and movies all day long? Or perhaps you simply want a single, reliable monthly cost from your cell phone bill, regardless of how much you use? If so, Xfinity’s unlimited data plan is for you.

Is Xfinity Mobile's unlimited plan really unlimited?

Yes and no. While you may not be capped on data usage, the unlimited plan does have a speed limit. Once you’ve reached the high-speed data in a given month depending on your plan option, Xfinity will lower your access speed from 5G or 4G LTE to a maximum download speed of 1.5Mbps. So you're not getting unlimited high-speed data, but you are getting unlimited data. But don’t worry—there are no overage charges on an unlimited plan.

If I'm using Xfinity's Wi-Fi hotspot does that count towards my data usage?

If you’re in an area where you can connect to an Xfinity Wi-Fi hotspot, your access won’t count against your data usage. You can also stream in high definition when connected to a Wi-Fi hotspot. Cellular streaming on an Xfinity unlimited data plan is standard-definition quality.

How does the "By the Gig" plan work?

For users that only want to pay for the data they actually use—as well as those who don’t typically consume a heavy amount of data each month—Xfinity’s By the Gig plan may be the most appropriate option. You can add up to 5 phone lines to this plan. With this option, Xfinity offers 100MB of data right upfront at the beginning of every month, for you to share with any other phone lines connected to your account. You’ll pay around $20 for each 1GB you use. If you don’t use a full number of gigabytes by month’s end, Xfinity will round up to the nearest GB to determine your bill. Xfinity will reduce your speed from 5G or 4G LTE to 1.5 Mbps maximum download speed once you’ve reached the data cap of usage that month. If you’re connected to an Xfinity Wi-Fi hotspot, your usage doesn’t count against your data. You can stream in standard definition, though Wi-Fi hotspots afford you the chance to stream in HD. If you find yourself consistently using a good deal of data, it may make sense to switch to the unlimited plan, which you can do any time.

What is Xfinity Mobile's coverage like?

A massive advantage of operating on Comcast’s network is how large the company’s coverage area is. You can find Xfinity mobile access, whether via Wi-Fi hotspots, 4G LTE or 5G data connection, across nearly the entire United States. This is because Xfinity has an ace in its pocket. While Xfinity phones can be wired to automatically connect to Xfinity Wi-Fi hotspots where available, the company also operates on America's most reliable wireless network. Having them as a carrier partner means wide broadband availability, as the telecom company has towers across the globe and is one of the most dominant cell phone networks in the industry.

Do I need to buy a phone when I sign up?

If you’re switching from another network, you can bring your current phone with you without any extra charges. To take advantage of Xfinity’s Bring Your Own Device (BYOD) program, your phone must be unlocked and compatible with Xfinity’s service. If you need a new phone, Xfinity offers the most in-demand smartphones, including the iPhone and Samsung Galaxy. All phones are eligible for the company’s device payment plan—some starting as little as $5 per month. Currently, Xfinity Mobile does not offer refurbished or pre-owned phones.