Contact Boost Mobile Boost Mobile Customer Service & Help

You can view and pay your Boost Mobile cell phone bill by logging into your Boost Mobile account online or via the Boost Mobile app. You can also set up automatic payments and opt to receive paperless bills, and you can get help with customer service refills through any of these methods.

To activate your Boost Mobile phone, insert your Boost Mobile SIM card and follow the on-screen prompts, or follow the instructions for how to activate your phone's eSIM on Boost Mobile's website. You can also call the Boost Mobile Customer Service number above to activate your phone. If you're activating a phone that you're bringing to Boost's network from a different carrier, you'll first need to make sure that the phone is unlocked and that you've requested a number transfer, if you're also bringing your phone number with you.

Boost Mobile 611 is a text message-based self-service support feature. You can text 611 from your Boost Mobile phone to access account features and information including your plan balance, your account PIN, local Boost store locations, and more.

Yes, you can keep your number when you switch to Boost Mobile. Before purchasing your Boost plan, contact your current carrier to request a number transfer PIN. Wait to cancel your current phone plan until your number is fully activated on Boost's network.

To unlock your Boost Mobile phone, first make sure that it has been fully paid for (if applicable) and that your account is in good standing. Submit a Boost unlock request by calling customer care at 833-50-BOOST (833-502-6678). It can take up to two business days for Boost Mobile to process your request.

Yes, Boost Mobile has live chat between 4 am and 8 pm PT on Monday through Friday, and between 4 am and 7 pm PT on Saturday and Sunday. You may be prompted to log in to your Boost Mobile account for most non-sales-related matters. Agents are generally pretty quick to respond.

You can check your Boost balance online by logging into your Boost Mobile app or your online Boost Mobile account.

To cancel your Boost Mobile account, call customer support at 833-502-6678 (50-BOOST).

No, Boost Mobile doesn't have 24-hour customer service. You can reach a customer support agent by phone or by chat between 4am and 8pm PT on Monday through Friday, and between 4 am and 7 pm PT on weekends.

To talk to a real person at Boost Mobile, call 833-502-6678 (50-BOOST) Monday through Friday between 4 am and 8 pm PT, and on weekends between 4 am and 7 pm PT. You can also use Boost's chat feature, or DM Boost Mobile on their social accounts (Twitter, Instagram, and Facebook).