
Verizon and Astound are two internet providers with very different profiles in the U.S. Whereas Verizon is a massive telecom behemoth with instant brand recognition, Astound is a regional provider that may only be familiar to those living in the northeast (or Chicago). Astound is available in parts of eleven states and D.C., while Verizon's DSL and fiber services (Fios) are collectively available in eleven states.
In this guide we'll compare the two companies' costs, internet speeds, customer reviews and bundles to help you decide which is right for you.
Verizon vs Astound
Verizon vs. Astound: Internet Speeds
Winner: Verizon
If you're looking for lightning-fast internet speeds, Verizon and Astound deliver. Both providers offer speeds upwards of 2Gbps via their respective fiber networks, though availability is limited to certain areas.
That's way more horsepower, of course, than the average family needs. If you simply want reliable and snappy video streaming, gaming, and browsing capability, Astound's fiber internet plans should give you what you need, as will Verizon Fios' slower (and less expensive) fiber plans. For example, 50 and 200 Mbps is more than enough speed to keep most families happy.
While it's tough to award a victor in this category, we'll give Verizon the win due to the consistently fast speeds—at all tiers—delivered by their Fios network. Did we mention they're also slowly rolling out a 5G network that has the potential to deliver even faster speeds than their fiber network?
Cost, Data and Value for Money
Winner: Astound
Monthly Cost
Many of us shop for internet plans with one thing in mind: price. If cost is the biggest factor in your decision, Astound is not a bad way to go. The company offers 200Mbps fiber internet service for a mere $30, 600Mbps service for $45, and 1,000Mbps service for just $60. Plus, their upfront fees are reasonable. That's some great bang-for-the-buck.
Verizon Fios' plans start at $39.99 for 200 Mbps service, which is a strong value as well when you consider that fiber customers report speeds that regularly exceed what's advertised. However, Verizon's upfront fees are higher than Astound's. All things considered, we'll have to give Astound to advantage when it comes to monthly cost.
Data Allowance
Data caps can be a real bummer to worry about. To their credit, Astound's plans all come data cap-free. Verizon's plans, on the other hand, may or may not include data caps, depending on where you live. If your service is in an area with lots of other Verizon internet customers, it may indeed include a data cap.
Deals
Both Astound and Verizon offer deals for new customers throughout the year. Navigate over to our internet deals page to check out the latest promos. We update these pages on a weekly basis, so you're ensured of the latest and greatest discounts.
Availability: Verizon vs. Astound
Winner: Astound
In terms of overall availability, Astounds coverage area is a bit broader than Verizon's, since they're present in more states to Verizon's. As such, we'll declare Astound the winner here.
Verizon Internet Availablity
- Connecticut
- Delaware
- District of Columbis
- Maryland
- Massachusetts
- New Jersey
- New York
- North Carolina
- Pennsylvania
- Rhode Island
- Virginia
Astound Internet Availability
- District of Columbia
- Illinois
- Maryland
- Massachusetts
- New Jersey
- New York
- Pennsylvania
- Virginia
- California
- Indiana
- Oregon
- Texas
- Washington
Customer Reviews: Verizon vs. Astound
Winner: Astound
If online customer reviews are to be believed, Verizon has some room for improvement with respect to both their fiber service (i.e. Fios ) and high-speed DSL service. Fiso is more favorably reviewed, though some cited rising bill costs as a major annoyance. The biggest complaint with Verizon's DSL service is outages and slower than advertised speeds.
Astound, while servicing a far smaller area than Verizon, seems to attract fewer scathing reviews. Folks sound generally pleased with the company's "mom & pop" approach to keeping their customers happy, whether it's issuing refunds, helping with setup, or notifying subscribers of better plans.
This round goes to Astound.
Bundle Packages: Verizon vs Astound
Winner: Verizon
Both Verizon and Astound Broadband Powered by RCN offer a wide array of double and triple play bundles, i.e. internet + phone or TV. A cursory browse through WhistleOut's internet comparison engine would seem to suggest Astound has more bundling options, until you read the fine print that most of these are only available in specific cities or areas (like Boston, Lehigh Valley, Philadelphia and so on). Verizon's bundles, meanwhile, are more widely available. The win here goes to Verizon.
Winner: Verizon vs Astound
Both Astound and Verizon offer particular advantages to their customers. While Verizon is a big company with lots of widely available fiber and DSL plans, Astound offers the intimacy of a smaller shop with more personal service and support. While Verizon provides awesomely fast speeds via their Fios network (and potentially even faster ones with their new 5G service), Astound's cable service is imminently reliable.
Picking a winner here really depends on your specific preferences when it comes to internet service. As such, we'll have to declare this head-to-head matchup a draw between Verizon and Astound.
Astound Internet Plans
Verizon Internet Plans
Chris Holmes
Staff Writer
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