Mediacom Internet Review: How Good Is It?

Chris Holmes Staff Writer

Updated 10 April 2019

In this Guide

Mediacom Internet Speeds
Mediacom Internet Prices
Mediacom Internet Bundles
Mediacom Customer Service
How to Find Your Mediacom Internet Plan
Mediacom Internet: The Bottom Line

Article Summary

Mediacom is one of the nation's largest cable internet providers with service in 22 states
Mediacom service is especially prevalent in the midwest
Service starts at $60/month for 60 Mbps
Mediacom offers a few double and triple play bundles as well
Mediacom's plan prices go up after a year

Mediacom is a brand name that you may or may not be familiar with depending on where you live. The company is a regional provider, with most of their coverage area throughout the midwest. Mediacom offers an assortment of cable internet plans, with speeds ranging from 60 Mbps to 1 gigabyte in select locations.

Mediacom Internet Speeds

Mediacom Cable Internet

Mediacom specializes in cable internet, with speeds ranging from 60 Mbps up to 500 Mbps. The advantage of cable internet is its wide availability (it utilizes existing cable TV networks) and reliability (few outages).

For more on Mediacom's offerings, compare Mediacom plans.

Internet 300

Cable 300/20 Mbps
Unlimited Data

$45/mo

($30 plan + $15 modem)

for 2 years. Available in select locations.

+ $25 Upfront

View Plan

$45/mo

($30 plan + $15 modem)

for 2 years. Available in select locations.

+ $25 Upfront

View Plan

Mediacom Internet Prices

Mediacom's prices are favorable but not knock-your-socks-off. Their 60 Mbps plan is a cheap $39.99/month, but comes with a 400 GB data cap and a $109.99 upfront fee. Also, as with most internet providers, Mediacom's prices go up after a year.

#1	WOW!	WOW! Internet 300 Cable 300/20 Mbps Unlimited Data $20/mo with AutoPay + $10 Upfront with AutoPay View Plan	$20/mo with AutoPay + $10 Upfront with AutoPay	View Plan
#2	Xfinity	Xfinity 300 Mbps Cable 300/35 Mbps Unlimited Data Deal: Get simple, seamless WiFi with 99% reliability. $40/mo for 5 years. No contracts, no data caps + equipment included. $40/mo 5 year price guarantee 5 year price guarantee View Plan	$40/mo 5 year price guarantee 5 year price guarantee	View Plan
#3	Mediacom	Mediacom Internet 300 Cable 300/20 Mbps Unlimited Data $45/mo ($30 plan + $15 modem) for 2 years. Available in select locations. + $25 Upfront for 2 years. Available in select locations. View Plan	$45/mo ($30 plan + $15 modem) for 2 years. Available in select locations. + $25 Upfront for 2 years. Available in select locations.	View Plan
#4	Rise Internet	Rise Internet 1 Gig Fiber 1000/1000 Mbps Unlimited Data $61.99/mo ($50 plan + $11.99 modem) with AutoPay. Available in select rural communities. + $150 Upfront with AutoPay. Available in select rural communities. View Plan	$61.99/mo ($50 plan + $11.99 modem) with AutoPay. Available in select rural communities. + $150 Upfront with AutoPay. Available in select rural communities.	View Plan

Mediacom Internet Bundles

Mediacom offers a few bundles—including a 60 Mbps double play (TV + internet) bundle and a 100 Mbps triple play (TV + internet + phone) bundle. These two options are priced identically at $98.98 for the first 12 months, but note that additional charges apply, i.e. "local broadcast station surcharges ranging from $11.75 to $18.19, regional sports surcharges ranging from $1.86 to $6.62, and other monthly charges." Mediacom's TV service includes 230+ channels.

Mediacom Internet Customer Service

Internet providers are among the most derided companies in the country, with customers complaining about everything from unexpected price jumps to slower-than-advertised speeds. Mediacom is subject to these same complaints—a lot of them. However, their customer service department is generally regarded as solid, easier to deal with than some of the bigger internet providers.

Incidentally, if you need to contact Mediacom customer service, here are their details (it's also on our Mediacom customer service hub page):

Phone: (855) 633-4226
Support Page: https://support.mediacomcable.com/#!/About/Contact

How to Find Your Mediacom Internet Plan

Our internet search engine makes it easy to discover which internet plans are offered by which providers in your specific area.

Simply head over to our internet hub, punch in your address, select your preferred speed (or leave it blank if you prefer) and press "search." On the resulting page you can browse through what's available, and filter by connection type. For a shortcut, simply enter your details in the field at the bottom of this page.

Mediacom Internet: The Bottom Line

Bottom line: Mediacom is a small regional internet provider with fine if rather middling plan options. These plans start out at a respectable 60 Mbps but top out at a a Gbps in select locations. As with most internet providers, their intro prices are good for 12 months, unless you're somehow able to convince customer service to extend them.

Pros

Reasonable prices
Frequent promotions and deals

Cons

Limited plan options
Annoying extra charges, including $109.99 upfront

Chris Holmes

Staff Writer

Chris Holmes is a Contributing Writer for WhistleOut, where he covers the cell phone and internet industries. His work has been cited in publications like The Verge, The New York Times, and WIRED.

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