Article Summary
Verizon and Cox are rated similarly when it comes to the best speeds, coverage, bundle packages, and customer reviews.
Verizon Fios plans are priced slightly better, providing more value to the customer and their bundle packages offer more TV channels for a lower price which is why we've chosen Verizon as the winner of Verizon vs Cox internet plans.
Verizon vs Cox
Verizon Fios vs Cox: Internet Speeds
Winner: Cox
Both Verizon and Cox offer lightning-fast internet speeds through their fiber networks—Cox offers speeds of up to 2Gbps while Verizon Fios offers speeds of up to 940Mbps.
While Cox promotes both their fiber and cable internet plans, Verizon only promote their Fios fiber internet plans, with their High-Speed Internet plans only being offered as a secondary option if fiber internet isn't available in your area.
We've crowned Cox the winner of the best internet speeds when compared with Verizon, mainly for the range of speeds they offer. If you want the fastest speeds, then Cox has you covered with their 300Mbps to 2Gbps plans.
If you just need the basics, then Cox also has cable internet plans with speeds as low as 100Mbps for a more affordable price.
Cost, Data and Value for Money
Winner: Verizon
Monthly Cost
Verizon's fiber internet plans are more affordable than Cox's fiber and cable internet plans when you look at the speeds you get with their fastest plans. Most of their plans are about $20 cheaper per month when compared to Cox's plans with the same speeds, so we've picked Verizon as the winner for monthly cost.
Installation and Other Fees
In terms of installation, Verizon and Cox both charge around $100 upfront for fiber internet installation, so they're tied here. Cox's cable internet plans only require an installation fee of $100 and you'll even get a self-installation option which is free (for eligible customers only). Verizon will waive the installation cost if you order online!
Data Allowance
Cox's internet plans (both fiber and cable) all come with around 1,000GB of data per month, which is generally more than enough for the regular household. Verizon doesn't specify the amount of data that is included in each of their plans so it's a bit difficult to compare this particular feature.
Availability: Cox vs Verizon
Winner: Cox
When it comes to coverage for Cox and Verizon, both don't do too well. Cox, however, has slightly better availability compared to Verizon, offering plans in 18 different states. Verizon Fios on the other hand, only offers internet plans to select cities in 9 different states with their High-Speed Internet service only offered in 10 states along the East Coast.
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Customer Reviews: Cox vs Verizon
Winner: Verizon
Verizon edges out Cox only slightly in this category for customer reviews, with both providers getting their fair share of negative reviews. This is quite common among internet providers, so it's not surprising that they both only get about 2 out of 5 stars here.
For both Verizon and Cox, the most common complaints seem to be around connectivity issues, whether it's dropped connections or slow internet, followed by unhelpful customer service representatives.
Bundle Packages: Verizon vs Cox
Winner: Verizon
Both Cox and Verizon offer a fair amount of bundle packages that include either home phone, mobile phone, or TV services. We've picked Verizon as the winner in this category—but only by a hair—for the number of channels included with their TV packages (Cox doesn't even offer TV bundles anymore). When you look at value for money, the Verizon Fios bundle plans come out on top.
Winner: Cox vs Verizon
This was a close one folks. Both Cox and Verizon scored similarly in all categories, but Verizon come out on top just ever so slightly. There are some unknowns when it comes to Verizon's internet plans, such as data caps and other information about their High-Speed Internet (DSL) plans, but the pricing of their fiber internet plans and bundle packages alone put Verizon on top.
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Lauren Hannula
Managing Editor
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