
Article Summary
Spectrum and Astound are two U.S. internet providers with very distinct national footprints. Whereas Spectrum is a household name with services in 46 states, Astound is a smaller company, offering plans in 7 northeastern and midwestern states (albeit with key markets in New York, Boston, Philadelphia and Chicago). In this guide we'll compare the two companies' costs, internet speeds, customer reviews and bundles to help you decide which is right for you.
Spectrum vs Astound
Spectrum vs. Astound : Internet Speeds
Winner: Astound Broadband Powered by RCN
If you're looking for lightning-fast internet speeds, Spectrum and Astound deliver. Both providers offer up to 1.5Gbps speeds via their respective fiber networks, though availability is limited to certain areas.
That's way more horsepower, of course, than the average family needs; if you simply want reliable and snappy video streaming, gaming, and browsing capability, Spectrum and Astound's cable internet plans should give you what you need. Spectrum's plans top out at 100Mbps, which is sufficient for the vast majority of households, while Astound's cable plans go all the way up to 1Gbps—the same as their fiber plans!
Based on this disparity, we have to give Astound the nod in the speed category.
Cost, Data and Value for Money
Winner: Astound
Monthly Cost
Many of us shop for internet plans with one thing in mind: price. If cost is the biggest determinant in your ISP decision, Astound is probably the way to go. The company offers 300Mbps service for $30, 600Mbps service for just $45, and even 1,000Mbps for only $60/month. Plus, their upfront fees are reasonable. That's some great bang-for-the-buck.
Spectrum's cable plans are comparatively expensive, starting at $44.99 for a 30 Mbps plan. This price also extends to the provider's 60 and 100 Mbps plans, likely because speeds vary by location. Spectrum's upfront fees are a bit pricier than Astound's at $64.99. Both offer professional installation for about $50.
All things considered, we'll have to give Astound to advantage when it comes to monthly cost.
Data Allowance
To their credit, neither Astound nor Spectrum's internet plans come with data cap limits. That means you'll be able to stream, browse and play away to your heart's content without having to worry about incurring overage charges or forced slowdowns.
Availability: Spectrum vs. Astound
Winner: Spectrum
In terms of availability, it's not really a fair fight, since Spectrum is a nationwide internet provider whereas Astound's service is limited, specifically servicing the northeast and midwest. As such, Spectrum clearly wins this category with offerings in 46 states, as opposed to Astound's offerings in 7.
Customer Reviews: Spectrum vs. Astound
Winner: Astound
If online customer reviews are to be believed, Spectrum has some room for improvement when it comes to pleasing their subscribers. Common complaints about the ISP include price increases, slower-than-advertised internet speeds, frequent outages, and unhelpful customer service.
Astound , while servicing a far smaller area of the U.S. than Spectrum, seems to attract fewer scathing reviews. Folks sound generally pleased with the company's "mom & pop" approach to keeping their customers happy, whether it's issuing refunds, helping with setup, and notifying subscribers of better plans.
This round goes to Astound.
Bundle Packages: Spectrum vs Astound
Winner: Spectrum
Both Spectrum and Astound offer a wide array of double and triple play bundles, i.e. internet + phone or TV. A cursory browse through WhistleOut's internet comparison engine would seem to suggest Astound has more bundling options, until you read the fine print that most of these are only available in specific cities or areas (like Boston, Lehigh Valley, Philadelphia and so on). Spectrum's bundles, are generally available nationwide, meanwhile. The win here goes to Spectrum.
Winner: Spectrum vs Astound
We declare Astound the victor due to its superiority in the key categories of speed, cost and customer reviews. Maybe Spectrum can learn something from one of the little guys.
Want to learn more? We put Astound against Verizon to see how the two providers match up. Check out the results in our guide to Verizon versus Astound.
Astound Internet Plans
Spectrum Internet Plans
Chris Holmes
Staff Writer
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