
Article Summary
Considering how important internet has become to the modern household, finding the right provider is an important task.
We compare internet providers in categories like cost, availability, speed, and overall customer reviews to determine which company might fit the average user's needs.
In this match we have Xfinity – arguably the biggest cable company in the country – and WOW! who may not be as big put still packs a heavy punch.
Xfinity vs WOW!
Xfinity vs WOW!: Internet Speeds
Winner: Tie
These two cable internet companies have not been left in the dust when it comes to speed. With multiple tiers of top speeds available, both Xfinity and WOW! have options for all types of internet users.
Both companies also offer fiber internet with speeds that can reach up to 1,000Mbps. However, availability of fiber is limited.
Cost, Data and Value for Money
Winner: WOW!
Monthly Cost
Xfinity and WOW! both publish prices that are introductory rates locked in for 12 months. Xfinity isn't the most forthcoming when it comes to what the standard rate is after the first 12 months. WOW! standard rates, on the other hand, are relatively easy to find.
This might be due to the fact that WOW's standard rates are often cheaper than Xfinity's introductory/promotional rates. WOW! is easily the winner over Xfinity when it comes to cost.
Installation and Other Fees
Xfinity and WOW! charge for professional installation. This is a common practice among internet providers. Another common practice is to offer deals to new customers that offset installation fees. Xfinity and WOW! may extend such offers during different parts of the year.
Data Allowance
Xfinity and WOW! offer uncapped data, meaning you have unlimited data to use as you like throughout the month.
Deals
Introductory rates are the name of the game when it comes to promotions for internet companies. Xfinity and WOW! both publish low introductory rates to entice new users to sign on to their services. Other benefits may be offered in various deals offered up by each cable internet company throughout the year.
Availability: Xfinity vs WOW!
Winner: Spectrum
WOW! might have Xfinity's number when it comes to cost and value, but when it comes to availability Xfinity can claim the win. After all, Xfinity – one of the biggest cable companies around – covers much more of the country than its rival WOW!.
WOW! has some positive features, but unfortunately availability isn't one of them as their coverage is particularly sparse.
Customer Reviews: Xfinity vs WOW!
Winner: Xfinity
Neither Xfinity or WOW! can really brag about their overall customer reviews. To be fair, the same could be said about the majority of internet providers.
While both companies suffer from loads of negative reviews, WOW! seems to get them at a higher rate. Customers seem especially displeased by spotty service with dropouts being all too common.
Xfinity customers complaints tend to relate more towards pricing and billing practices.
Bundle Packages: Xfinity vs WOW!
Winner: Tie
WOW! and Xfinity both offer a plethora of bundles. Anybody who wants phone and or TV services on top of their internet plan can benefit from special pricing for packages that include various combinations of the three.
As has been the story throughout this comparison, you can expect WOW! pricing to be a bit more affordable than Xfinity's.
Winner: Xfinity vs WOW!
WOW! and their highly competitive pricing makes the internet provider a formidable foe for many big name internet providers, but their poor showing in availability does drag them down. Xfinity is one of the largest cable companies in the country and their availability throughout several regions proves it. This discrepancy added to Xfinity's very slightly better customer reviews puts the powerhouse cable provider over the top.
However, if WOW! is available in your area you should consider their services. Compare Xfinity plans to WOW! plans to see which provider best fits your needs.
Xfinity Internet Plans
WOW! Internet Plans
Angelo Ilumba
Senior Writer
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