
- Most internet providers offer an option to self-install your internet, as long as your address is eligible
- Your self-installation kit includes all of your required equipment and instructions
- Internet self-installation is typically easy and cheaper than a tech install, but requires some technical knowledge, especially if a problem pops up
When signing up for a new internet service, you'll usually have the option for a professional to come install your internet equipment or install your internet service yourself. You may also need to self-install your internet when moving to a new home. We’ll give you the rundown on who offers internet self-installation, what you can expect, and the steps needed to do it yourself.
Steps to Self-Install Your Internet
- Connect your modem to a coaxial cable and plug it in to a power source.
- Connect your router to your modem with an ethernet cord, then plug it in to a power source.
- Wait until all of your equipment has turned on (look for all lights to be flashing).
- Activate your internet service online, via mobile app, or by phone.
Which Internet Providers Offer Self-Installation?
Nearly every U.S. internet provider offers a way to self-install your home internet service. Some popular companies with internet self-installation kits include:
- Xfinity
- AT&T
- Spectrum
- Verizon
- Frontier
- Cox
- CenturyLink
- Google Fiber
- EarthLink
- Optimum
Often, satellite internet providers, like Viasat and HughesNet, require professional tech installation. This is because the tech must make very specific adjustments and alignments to your satellite dish in order for your internet to work.
How to Self-Install Your Internet
Once you’ve confirmed that your preferred internet provider offers self-installation, there are a few simple steps to follow to get your internet service up and running.
1. Make Sure Your Address Is Eligible
Your internet service must be eligible for self-installation in order for you to take advantage of this method. Why? For one, some types of internet connection may not be available where you live, like fiber internet. Google Fiber, for example, offers self-installation to homes in specific cities, and only if you’re purchasing either an internet-only plan or setting up fiber phone service.
Another reason you may be required to have a tech install is if your address has never been serviced by your chosen internet provider in the past or hasn’t been serviced by that provider within a certain period of time (often 12 months). In these cases, a technician will usually need to fully install a cable line to wire your home, or minimally check that the existing line is still in good working order and fitted properly to your home.
If you order your internet online, once you enter your service address, most providers will tell you whether or not that address is eligible for self-installation. You can also talk to a rep by phone or chat to find out.
2. Order a Self-Installation Kit
After checking your address’s eligibility, you’ll need to opt for self-installation when selecting your internet plan. Most internet companies will provide a self-installation kit that includes most (if not all) of your required equipment. These are items such as:
- A router
- A modem
- Coaxial cables
- Ethernet cables
- Printed instructions (or access to online instructions)
If you order your internet service online, you should be able to check a box to receive the self-installation kit. If you choose to order by phone, make sure you tell the representative that you wish to self-install—sometimes, they won’t offer it to you automatically.
3. Follow the Provided Instructions
Once your kit arrives, look for the included instruction kit. Many companies also put their self-installation instructions online, and some even offer video walkthroughs to make it as easy as possible. Either way, you should be able to follow along and get your equipment set up in no time.
Though specific instructions differ between providers, usually the steps to self-install your internet follow the below process:
- Connect your modem to the coaxial cord in your wall.
- Plug the modem into your power outlet.
- Use an ethernet cable to connect your router to the modem.
- Plug the router into your power outlet.
- Wait for your modem and router to turn on. This may take a few minutes until you see all the relevant lights flashing on your equipment.
- Activate your service by calling your internet provider, using their mobile app, or accessing an activation page on your smartphone.
Pros and Cons of Self-Installing Your Internet
Pros
- No install fee
- Easy to do
- Lower health risk
Cons
- No professional help
- Requires some technical knowledge
- Some homes may not be eligible
Pros of Self-Installation
- It’s cheaper. You’ll need to pay an extra installation or service fee to have a professional technician set up your internet for you. By doing it yourself, you keep those extra dollars in your bank account!
- It’s pretty simple to do. Sure, it’s nice to have someone else handle the nitty-gritty while you sit back and relax. But self-installing your internet is actually easier than you might think. As long as you have the right equipment and you follow along with the directions, it should be as easy as plugging in and turning on.
- It’s sometimes safer. Especially following the spread of the COVID-19 coronavirus, having extra people (especially strangers) in your home could pose a potential health risk to vulnerable family members. Handling your own internet installation helps prevent unknown germs from entering your home. It may or may not make a huge difference, but even the smallest effort helps!
Cons of Self-Installation
- You won’t have professional help on-site. If you run into an issue when setting up your own internet, you’ll have a harder time getting it solved on the spot, and you may end up needing a tech to come out anyway.
- You’ll need at least a little bit of technical knowledge. Most self-installation guides are written pretty clearly, but if you don’t know a modem from a router, you might find yourself in over your head… and on hold with your provider’s customer support department.
- Your home may not be prewired for internet. This is especially true if your house is a newer build that hasn’t yet had internet service… ever. In these cases, it’s best for a professional to come out, drill the required holes, and run the necessary lines to your home.
Choosing the Right Internet Provider
If self-installing your internet is a deal-breaker for you, make sure you pick an internet provider that not only offers it as an option, but also makes the process easy and clear. And most of all, you’ll want to find a company that offers fast, reliable internet plans in your specific location—whether your best option is cable, fiber, or satellite internet access. Jump over to WhistleOut’s internet comparison tool to search through plans from all of the major U.S. internet providers.
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Lauren Hannula
Managing Editor
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